Arctur Ltd.

Quality policy

Home
About us
Agency service
For shipowners
For seafarers
Quality policy
Contact info

 

 


Quality Policy of the Company.


It is the Policy of the Company to provide quality services in support of its mission and to be responsive to the individual and collective needs of our clients. All of our clients' requirements and services delivered to them must be recognized as expressions of quality. We pledge to monitor our performance as an on-going activity and strive for continuous improvement.
Our Quality Policy means that we must at all times endeavor to fulfill the needs and meet the expectations of our clients, our suppliers and our employees and the public interests.
The main goals of the Company are as follows:
to recruit the seafarers in compliance with the requirements of STCW � 78/95, ISM and ISPS Codes and relevant Administration requirements as well as with the demands of the Customer stipulated in Manning Agreement;
to provide the seafarers with the job aboard the Customer's vessels to the Customer and Seafarer entire satisfaction.
Our clients' confidence must be gained by the services we offer:
being delivered on time under the agreed commercial conditions;
meeting the agreed and promised requirements.
The ways in which the Quality Policy of the Company is implemented include:
Our employees being offered for the necessary training and possessing sound skills in their areas of responsibility to ensure that they are capable to achieve quality of the work they perform;
The organization, responsibility, authority and interfaces of the various functions being defined and documented;
All activities related to our services as well as all other external and internal communication being characterized by quality;
Steps to remedy any existing defects and deficiencies being defined;
Adherence to a documented and efficient Quality System;
Audits of the Quality System and services;
Management reviews of the Quality System.

Approved by the Director
G. KUDAS

 

About us ] Agency service ] For shipowners ] For seafarers ] [ Quality policy ] Contact info ]

Send mail to Taras Zatsarynny with questions or comments about this web site.
Copyright � 2002 Arctur Ltd.
Last modified: August 04, 2002